Unified Inbox announces InboxRank®, handing back control to your inbox through Smart Sorting Algorithm leveraging SAP HANA®

02 JULY 2014, SINGAPORE, SINGAPORE
Summary
As part of its efforts in developing users’ personal executive inbox assistant, Unified Inbox, providers of social communication and collaboration platforms, today announced it has successfully created its own sorting mechanism called “InboxRank®.” The mechanism is a smart algorithm to support its inbox management capabilities, giving control back to users of their inboxes.

As part of its efforts in developing users’ personal executive inbox assistant, Unified Inbox, providers of social communication and collaboration platforms, today announced it has successfully created its own sorting mechanism called “InboxRank®.” The mechanism is a smart algorithm to support its inbox management capabilities, giving control back to users of their inboxes.

The Unified Inbox mobile app and InboxRank® leverage the unique capabilities of the SAP HANA® platform. The objective of integrating the technology is to allow information workers and professionals to not just manage their personal priorities but also their whole unified communications stream, which includes social media, email, SMS, instant messaging, OTT (Over The Top) players and more.

Dynamically changing algorithms that constantly and in real-time have to handle inbox data while adjusting to a user’s desire and behavior is a complex and critical undertaking. The Unified Inbox solution is a next-generation communication-as-a-service platform with the right technology to help address these issues.

“We chose to leverage the SAP HANA® platform in our Unified Inbox app, as we could see how well it handled big data, predictive analytics and real-time processing of algorithms on top of vast amounts of information from different sources” said Toby Ruckert, founder and chief executive officer of Unified Inbox.

“To help us get started with using SAP HANA, SAP assigned a dedicated tech architect to our team who provided one-on-one assistance when we had technical difficulties to master,” said Aby Varghese, head of research & development at Unified Inbox. “Once we got into it, we were able to process our complex queries with ease – just the way we envisioned it.”

Unified Inbox has been a member of the SAP® Startup Focus program since 2013, but the work related to the InboxRank® project was the first collaboration with SAP. As part of the FastTrack accelerator, a minimum viable product of the algorithm was developed. With the successful completion of the project, Unified Inbox showcased the innovative solution at the SAPPHIRE® NOW conference, held in Orlando the first week of June. The conference is a premier business technology event for customers, SAP executives, partners and experts across the entire SAP ecosystem.

“I arrived at the show a day before it opened, and the city was already buzzing with technology and industry leaders from around the globe,” said Chris Weir, manager, special projects at Unified Inbox. “The conference offered amazing learning and networking opportunities with peers, SAP experts, executives, and partners. I’m proud to have attended, representing Unified Inbox. InboxRank® attracted a lot of interest on the show floor, which was packed with game-changing innovations and test drives of the latest applications. It’s become obvious that busy people from many industries are overwhelmed with digital communication and are eagerly waiting their own personal executive inbox assistant to help them better manage their day.”

For more information, visit the Unified Inbox homepage (www.unifiedinbox.com) or download the iPhone app at the iTunes store. 

Quotes
"We chose to leverage the SAP HANA® platform in our Unified Inbox app, as we could see how well it handled big data, predictive analytics and real-time processing of algorithms on top of vast amounts of information from different sources." Toby Ruckert, founder and chief executive officer of Unified Inbox.
"To help us get started with using SAP HANA, SAP assigned a dedicated tech architect to our team who provided one-on-one assistance when we had technical difficulties to master. Once we got into it, we were able to process our complex queries with ease – just the way we envisioned it." Aby Varghese, head of research & development at Unified Inbox.
"I arrived at the show a day before it opened, and the city was already buzzing with technology and industry leaders from around the globe" Chris Weir, manager, special projects at Unified Inbox.
"The conference offered amazing learning and networking opportunities with peers, SAP experts, executives, and partners. I’m proud to have attended, representing Unified Inbox. InboxRank® attracted a lot of interest on the show floor, which was packed with game-changing innovations and test drives of the latest applications. It’s become obvious that busy people from many industries are overwhelmed with digital communication and are eagerly waiting their own personal executive inbox assistant to help them better manage their day." Chris Weir, manager, special projects at Unified Inbox.
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About Unified Inbox

We make human to machine communications simple.

UIB is a global software and services company. We invented the UnificationEngine® intelligent IoT messaging platform to solve the problem of how to talk to cloud-connected software, services, chatbots, and devices. Available now, global enterprises use UnificationEngine to transform their businesses’ results and government authorities, including smart cities, use UnificationEngine to transform their citizens’ lives.

Adding our UnificationEngine-powered SmartContact® to your smartphone’s address book, allows you to talk to any connected “thing” or service on over 20 of the world’s most popular communications platforms, including email, SMS, smart speakers, social media messaging and chat apps (including WhatsApp, Facebook Messenger, WeChat, and many more).

Our intelligent IoT messaging is helping home appliance manufacturers, hospitality companies, telecommunications providers, airlines, hospitals, and others to increase their revenues, decrease their costs, and delight their users. With a SmartContact in your smartphone’s address book, you can talk via natural language voice and instant messaging to any device on any channel in any language with or without the device’s native mobile app or a virtual assistant.

Learn more about UIB now at unifiedinbox.com, try out UIB’s UnificationEngine for yourself at demo.unifiedbox.com, and download UIB’s newest white paper at unifiedinbox.com/whitepapers.